Scotland Excel


06 Apr 2020

New framework supports sustainability of care

Care and Support Services framework will deliver benefits for commissioners, care providers and people needing care and support at home

Care and support at home

Scotland Excel has launched a new national framework that will change the way health and social care partnerships (HSCPs) purchase care and support services for vulnerable adults and older people, while ensuring care workers providing these essential services are paid the Real Living Wage.

The National Flexible Framework for Care and Support Services has been designed to foster greater collaboration between HSCPs, councils and care providers to give people greater input into the design and delivery of services.

Julie Welsh, Chief Executive of Scotland Excel said, “Our new framework marks a real step change in the way our sector commissions care services that help vulnerable people to live safely and independently in their own homes and communities.

“However, we understand that councils, HSCPs and care providers are all under immense pressure due to the impact of Covid-19, and are rightly focused on ensuring continuity of care. We look forward to working with them to mobilise the framework when the time is right.

“The framework has been a truly collaborative effort involving local and national government, care providers and representative bodies for people receiving care. We believe it has potential to build a stronger, more sustainable network of care services for Scotland.”

A Scottish Government spokesperson added, “The Scottish Government has been funding Scotland Excel to develop a national flexible framework which supports quality care and promotes sustainability and fair work.

“This framework will provide social care support services so people can live independently and be active citizens who participate and contribute to society. We welcome approaches like this which meet people’s needs and improve their outcomes.”

Following an initial tender, 78 care providers offering 316 services have been awarded a place on the framework, a number that is expected to grow considerably over time. An innovative approach means that new bids can be considered every six months, giving a much wider range of care providers the opportunity to work with health and social care partnerships.

The new framework promotes payment of the Real Living Wage and other staff costs to support the long-term sustainability of the care sector. It enhances delivery of the Scottish Government’s Self-directed Support legislation, and reflects the aims of the Adult Social Care Reform Programme.

Health and social care partnerships have welcomed the new framework. As their current priority is to mitigate the impact of the Covid-19 pandemic, the roll out of the framework for new care packages will take place gradually over the coming months.